Following is a PERSONAL MESSAGE from James Childers - CEO of ASG and may
not represent the opinions or views of Evolis or our distributors.
Some say imitation is the highest form of flattery. When that imitation
results in inferior "counterfeit" products flooding the market with
cheap consumables, it hurts everyone. United States Immigration and
Customs Enforcement (ICE) is currently pursuing counterfeit products
coming from overseas. Many of these products originate from sweatshops
in mainland China which use child labor, weakly managed and controlled factories spewing out high CO2, PCB's, Lead, Mercury and other contaminants into our environment and employ endemic unscrupulous business
practices and methods to achieve their goals.
Some of these products even have counterfeited the Evolis "genuine"
logo, boxes and holograms which protect our product integrity and are a
statement to our customers of our products' quality.
Most of these products are sold through "web-auction or web-fulfillment
sites" such as the well-known US auction sites and third-party
fulfillment sites to Chinese owned Alibaba.com, Aliexpress.com, and many
others. We have previously found these products being sold on eBay, Amazon, and many other US sites even though these companies have "policies" forbidding the sale of counterfeit items. One seller on Amazon at this very moment (Saturday March 17, 2012) has counterfeit items for sale through their site shown as "In Stock. Ships from Hong Kong".
I have no problem naming each of these sites as the conduits for many of
these products because we have purchased counterfeit Evolis products
from each site. These "auction and third party fulfillment sites" have few-if any
controls to manage the plethora of counterfeit products like these
coming from China and India, invading our shores and stealing from American consumers.
While many of these sites have policies in place which claim to
"control" the trade in counterfeit goods, it is up to
retailers like us or the Manufacturer to FIRST find, then submit written
complaints about the counterfeit goods and then make a claim with the
site for each merchant. By then, many of these merchants have moved on
or changed their name and are selling the same crap to new groups of unsuspecting buyers for a cheap price. If the product is known to be coming in from a counterfeiter by ICE, it will be confiscated and destroyed. The customer is the one left without the product and having paid already will never see his money again.
If your consumables for your printer show up in an envelope or package
from Hong Kong or mainland China you can be guaranteed with nearly 100% certainty that
they are counterfeit products and are not approved, high quality Evolis
Many US Internet retailers in search of higher profits have even
given these company's like Kanon Tech. Co. Ltd of Shenzhen legitimacy by
selling their non-Evolis-authorized "compatible" counterfeit consumables at a lower price. If Evolis finds such a retailer, they will pursue all legal means of recovery of damages for sales of counterfeit goods.
I wanted to see for myself exactly what was going on with this
counterfeit phenomenon, so I personally went to China and met with Kanon
at their offices in Shenzhen and met with a sales rep named "Becky" who gave me ribbons marked as
"samples" which were of a substantially inferior quality. This company
went even as far as to counterfeit the Evolis BOX, holograms and
logo's on their products and they were PROUD of the fact that they were able to deceive the American consumer in such a way - all in the search of PROFIT.
I have no problem saying this because it is the truth, and I along with Evolis US Management have evidence to back it up. Simply buying something
just because it is the "best price" does not mean it is always the "best
Supporting a country, company or regime that wants nothing more
than your "DOLLAR" to line their pockets with ill-gotten gains through
theft, lies and deception is not good for anyone. China apparently allows this fraud because
it provides jobs and hard currency (US Dollars) for their economy.
US ICE and other International Police Agencies are investigating several criminal enterprise rings in the US and China which use
these counterfeit products to fund their illegal activities and
hopefully they will be successful in achieving their goal of eradicating
this garbage from our shores.
We as a company fully support Project Genesius which has a stated goal of protecting our shores from counterfeit goods, identity theft and criminal thugs who attempt to re-create counterfeit ID's and ID products. ALL ILLEGAL CREDIT CARD ACTIVITY OR ATTEMPTED PURCHASES OF THESE PRODUCTS FROM ASG WILL BE REPORTED TO ICE.
We buy our SmartCardSupply branded ID Cards and Cleaning products from the SAME company that Evolis uses here in the USA. They are MADE in America and we stand behind them 100%. You can be assured they are 100% compatible with your printer and are the ORIGINAL product approved by Evolis.
Use of Counterfeit or Generic "Compatible" Ribbons WILL VOID Your
Warranty on Your Evolis Printer. Buy from a reputable source and an
Evolis Authorized Reseller.
Here is a good example of a counterfeit product which is supposedly
Evolis. This product is sold by AliExpress - through a company called Raymond Smart Technology Ltd. who is based in China.
We know this is counterfeit because the box on the lower right does not even have a real "UPC"
number on it with a human readable code like the Evolis genuine product and the inside of the box is brown. Evolis uses white
boxes on the inside. The ribbons in these boxes are counterfeit and can damage your printer.
Here is another "authorized" reseller from China selling the same "Genuine" R3011 ribbons on Alibaba and their own website.
These are also fake and even have the same non-existent "lot number"
9865-209 J from the above counterfeit ribbons. Again also in a brown
interior box. This product has GENUINE marked all over it even though
it is clearly a fake..
These are sold all over the Internet by many different companies so be
extremely careful. ONLY buy your ribbons from an authorized and trusted
reseller of Evolis products such as ASG Global. Some US Companies are
now importing these ribbons and reselling them as the genuine product.
If you have purchased one of these from an American company, please
email us at [email protected] and we will forward the information
to ICE and Evolis.